At PT Bali Bike House (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, https://balibikehouse.com/ (“Website”), and our services. By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal data when you use our Website or services:

• Personal Identification Information: Name, email address, phone number, home or business address, and other contact details you provide when creating an account or making a booking.
• Device and Usage Data: IP address, browser type, operating system, device identifiers, and browsing behavior, such as the pages you visit and links you click.
• Location Information: We may collect your geographic location when you access our services, either through your IP address or by GPS if enabled on your device.
• Communication Data: Details of your communications with us via email, phone, or through the Website’s contact forms.

2. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To provide you with rental services, process bookings, and facilitate transactions.
• Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
• Marketing and Promotions: To send you promotional emails or offers that we believe may interest you, provided you have given consent.
• Legal Compliance: To comply with legal obligations, such as tax, fraud prevention, and regulatory requirements.
• Improving Our Services: To analyze website usage and improve the functionality, security, and performance of our Website and services.

3. How We Share Your Information

We may share your personal data with third parties under the following circumstances:

• Service Providers: We share your data with third-party service providers, such as payment processors, IT support, and marketing platforms, who assist us in running our business.
• Legal Requirements: We may disclose your personal data if required by law, court order, or governmental regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

4. Data Security

We take appropriate measures to ensure the security of your personal data, including encryption, secure servers, and restricted access. However, please note that no data transmission over the Internet is entirely secure, and we cannot guarantee the security of your data.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: You have the right to request access to the personal data we hold about you and to request corrections if any of your information is inaccurate or incomplete.
• Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain the data.
• Opt-Out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.
• Data Portability: You have the right to request the transfer of your personal data to another service provider.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our Website. You can control cookie preferences in your browser settings.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Website with the “Effective Date” at the top of the document.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

PT. BALI BIKE HOUSE

Email: info@balibikehouse.com

Website: balibikehouse.com