Rental agreement conditions

Please read carefully next conditions of this rental agreement between the BikeHouse company and the renter

  1. Insurance:
    1. If the renter provided a valid international / ASEAN country driving licence for a motorbike partial insurance from the BikeHouse company can be applied. The damages cost less than 150 usd for motorbikes less than 200cc and 250 usd for motorbikes 200cc and above will be paid by the renter. The rest of all spending will be covered by the BikeHouse company.
    2. If the renter didn’t provide a valid international / ASEAN country driving licence for a motorbike the renter will be fully responsible to any damages of the vehicle. The renter must pay for the any damages occur during the rental period. The renter must provide all information about the damages immediately after the accident happened.
    In case if any damages occur during the rental period the renter is obligated to provide all information about an accident to the BikeHouse company within 24 hours. If all necessary information have not been provided on time the renter is obligated to pay an extra penalty - 50% from damages cost.
    In any case if any damages caused to third parties as a result of the incident the renter will be fully responsible to it.
    It is strictly forbidden to repair the vehicle independently or in any service (including official) without the consent of BikeHouse company. The BikeHouse company will not pay for repairs carried out without agreement, and will charge the renter 100 usd + the amount of damage incurred.
    In case if tire (front or rear) is flat because of hitten some nails or other sharp things on the road, renter is obligated to repatch, refill the air and cover expences for it. In case if tire should be ripped and needed to be changed, expenses will covered by Bike House Bali.
  2. Minimum rental period of matic bikes is 5 days, of motorcycles - 3 days.
  3. The cancellation fee is 50% from the remaining term. Cancellation policy doesn’t apply in next cases:
    1. If cancelled term is less than the minimum rental period (5 days).
    2. For all monthly rentals.
  4. It is not permitted to drive the vehicle outside the Bali island without approval of the BikeHouse сompany.
    To approval a trip outside the Bali island, it is necessary to send an e-mail to info@balibikehouse.com at least 72 hours in advance with the exact time of the trip, the trip plan (route) and the additional contact of the accompanying person. Original documents for travel outside the Bali island are issued on deposit. The amount of the deposit is specified for each case by BikeHouse company.
  5. The renter can not give the vehicle to be driven by any other person.
  6. At the end of rental period the renter is obliged to return the bike personally. In case of violation this condition Bike House company will charge the renter 50 usd.
  7. In case of the vehicle lost the BikeHouse company will charge the renter:
    1. If the motorbike less than 6 month old - 50% of the new vehicle value based on a market price only if the renter can return the key and the motorbike documents.
    2. If the motorbike more than 6 month old - 50% of the vehicle value based on an average secondary market price only if the renter can return the key and the motorbike documents.
    3. 100% of the vehicle value based on an average secondary market price if the renter can not return the key and the motorbike documents.
  8. The BikeHouse company is obliged to provide helmets for the renter with working belt and visor.
  9. In case of the helmets or any extra items are lost or broken, the BikeHouse company will charge the renter according to the value of new items.
  10. In case of the vehicle key is lost the BikeHouse company will charge the renter 20 usd.
  11. In case of the vehicle documents are lost the BikeHouse company will charge the renter 100 usd.
  12. Company’s operational time is 10:00 - 19:00.
  13. The renter gets 1 free motorbike delivery and 1 free motorbike pickup services with conditions as follow:
    1. The time of delivery and pickup is within company’s operational hours;
    2. The renter must provide a location, time and other details at least 24 hours before;
    3. The location for delivery and pickup is within 25 km from the office of the company (within Kuta, Seminyak, Kerobokan, Canggu, Nusadua, Jimbaran, Sanur, Bukit, Ubud - near areas).
    For delivery outside the area mentioned above or not within the operational hours, please consult us for the possibility.
  14. Resigning agreement to another renter will charge 10 usd.
  15. In case of the renter violate this agreement conditions, the BikeHouse company has the right to pick up the vehicle immediately.
  16. The BikeHouse company is not liable to damage, loss, injury, and death sustained by the hirers riding the motorbikes or there pillion riders and other people involved in accidents. The BikeHouse company is not liable for failure to perform our obligation caused by issues beyond its reasonable control including but not limited to act of God, power failure, fire, flood, epidemic disease, war, riot, and terrorism. The BikeHouse company is not liable to any illegal conduct or actions against the law of the Republic of Indonesia.