Includes

Unlimited mileage
Free helmets – up to 2
Free phone holder
Free raincoats (on request)
Free delivery & pick-up before 5 pm (areas: Jimbaran, Uluwatu, Bukit, Nusa Dua)

Excludes

Security deposit (600,000 – 2,000,000 IDR)
Paid delivery & pick-up (areas: Tanah Lot, Ubud) – 200,000 IDR
Paid delivery & pick-up (areas: Canggu, Seminyak, Kuta, Denpasar, Sanur) – 100,000 IDR
Paid pick-up after 17:00 – 100,000 IDR

Policies

Payment terms

Payment terms vary by partner and vehicle. Confirm the final rental price, deposit or hold requirement, accepted payment method, and deposit return conditions before pickup or delivery. Do not assume a deposit is waived unless your confirmed booking says so.

Cancellation policy

Cancellation and refund terms vary by partner and booking status. Confirm the free-cancellation window, no-show terms, and any non-refundable deposit or delivery fee before payment. If your plans change, contact Bali Bike House as early as possible so we can check the partner rule for that booking.

Reschedule policy

Date changes, extensions, early returns, delivery or return time changes, and vehicle swaps depend on partner availability and confirmed booking terms. Request changes before the rental starts or before the current rental period ends; extra charges may apply for extensions, late returns, delivery changes, or replacement vehicles.